Installation and Troubleshooting
What does the Installation & Troubleshooting package feature? What kind of services exactly can VPS and dedicated server users use?
One of the usual reasons to get a hosting server of your own is the fact that you shall have 100 % control over the software environment and you can install anything you wish. This will permit you to run programs which need specific software in order to be present on the machine, which isn't possible with a shared hosting server in which you'll be able to install software only inside the account, but not on a root level. In case you aren't very experienced with this sort of matters, however, you may encounter difficulties because managing a server of your own is different from managing a regular shared hosting account. In this light, we offer an upgrade with our server solutions called Installation & Troubleshooting, hence our admins can easily handle a variety of tasks that should be carried out or can resolve many issues that you may encounter.
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Installation and Troubleshooting in VPS Web Hosting
The upgrade can be acquired with all
virtual private server solutions we offer and you could add it either during the signup or at any time later through your billing Control Panel. It includes 60 minutes of custom work on your hosting server, so our admins can easily assist you with software installation or setup. They can furthermore troubleshoot any piece of software that you have already installed in the event that it does not work, so you'll not need to waste time to figure out what's wrong as they can aid you in a very quick and skilled way. Because this is a one-time upgrade, you could get it just if you need it and if a given task takes a shorter period, the remaining minutes shall be available for the future and won't be reset in the end of the month. This upgrade is helpful in case you cannot do something yourself or when you have our Managed Services upgrade, but the 30 minutes of custom work it features are not enough for a specific task.
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Installation and Troubleshooting in Dedicated Servers Hosting
You'll be able to employ our service at any moment if you have a
dedicated server from us and you could include it in your plan with only a few clicks. If you require some custom work on the hosting server immediately, for instance, you can aquire the upgrade together with the plan during the signup process, or you can obtain it through your billing area in case you need help at some point later. The Installation & You with any task which you can't do on your own for one reason or another - install a script, set it up or troubleshoot it. Thus, you are able to focus on building your sites without spending time on hosting server maintenance or software issues as our skilled staff will handle these things for you. You are able to add the upgrade as many times as you require it and if some time remains, it'll be listed inside your billing CP, so you can use it whenever you need it again.