When your website hosting company supplies live chat support, you'll be able to speak with a representative in real-time and find out helpful information or get a problem resolved in a timely manner. The advantage of using chat compared to calling to talk with a live person is that you will need just a computer with Internet access, which means that you won't pay any rates when you're in another state or country. What's more, it will be easier to copy and paste data like domains, usernames or error messages i.e. details which are sometimes difficult to share with the other side on the telephone. The live chat is also a considerably quicker approach to contact the web hosting service provider's support crew in comparison to using a ticketing system. Last, but not least, in case some trouble requires a little more time to be dealt with, you'll be able to do something else entirely while you wait for guidance on the live chat, so that you won't lose time - something that's impossible in case you are on the phone.
Live Chat Support in Web Hosting
As part of the support services that we offer for all of our Linux web hosting services, we've live chat support that is available every single day, even on holidays. You are able to get in touch with us no matter if you already have an account or not, as we will support you with all sorts of things, ranging from providing you with common information regarding our solutions if you are not a customer yet and you're thinking about ordering one of our packages, to helping you with setting up an e-mail account in an email client. A part of the problems are more complicated and time-consuming, which means that you'll have to use the ticketing system that is incorporated into the Hepsia hosting Control Panel, but we can save you precious time and help you in real time on our live chat for a number of things.
Live Chat Support in Semi-dedicated Hosting
When you use the live chat support service that we provide with our semi-dedicated hosting, you will be able to find the replies for any questions you may have or have lots of problems resolved quickly. The service is available each and every day, so that you're able to get in touch with an agent even on holidays and weekends. In the event that you're unsure which package would be better for your sites or if our innovative cloud hosting platform matches some system requirements, you can come on our live chat before you purchase anything. In case you are an active customer, you will be able to obtain more details about account settings, billing issues and a number of common tech troubles you may experience, for example when you can't install an email account in a client on your computer. Our live chat will save you time and effort no matter where you are or when you contact us.