A 99.9% Server Uptime
We have set up our web hosting system using reliable hardware components and heavily modified software. Our admins have installed a customized version of Security–Enhanced Linux on each of our web hosting servers to guarantee maximum protection and dependability. We’ve installed a number of anti–DDoS mechanisms in addition to highly efficient firewall programs to make sure our network is unassailable and secure.
All Linux web hosting services plans include a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our guarantee stays the same.
A 99.9% Network Uptime
When you set up your own cloud hosting system, it’s vital that you also build your own network infrastructure. This is why we built a custom internal network in each one of our datacenters. Relying on enterprise–grade Juniper routers and switches, our internal network allows for faster–than–the–blink–of–an–eye data transmission speeds and is fully redundant.
Hence, you will enjoy a 99.9% network uptime in our USA based datacenter, in our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter as well as in our Australia based datacenter, regardless of which hosting offer you have chosen.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done our best to minimize all potential risks with our cloud hosting plans and although we offer top–class support, there are occasions when the client is just not content with what we are offering. Or he has to upgrade to a more powerful hosting solution, such as a virtual private server or even a dedicated hosting server.
This is why our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not fully pleased, you will get a refund.
24/7 Technical Support
We have carefully selected each individual member of our 24x7 support staff to ensure that we can offer you the very best customer service that you can get. Each one of our customer service technicians has many years of experience dealing with web hosting accounts behind his back, so they know very well what they are doing. What’s more, they are available 24–7–365 – you will be able to get in touch with them at any time and they’ll get back to you ASAP.
Their average response time is well under 20 minutes, whilst with many other web hosting firms you are forced to wait for days. Besides, we offer you a 1–hour response time guarantee. Regardless of what happens, your inquiries will be responded to within 60 minutes.