1 hour ticket response
We are devoted to providing a prompt and appropriate solution to every ticket sent by a client. Our well–trained customer care team members will review your request and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all client support tickets. In reality, the average customer support ticket response time has proven to be 20 minutes.
A First–Rate Tech Support Service
Each member of our help desk support staff has many years of experience in the Linux web hosting services niche and most of them have been with us for at least five years. They are all ready to respond to all your inquiries in the most proficient manner possible.
An Easy–to–Navigate Help Center
To help you find a quick tip on how to use a certain service, we have included a very user–friendly Help section in the Website Control Panel. You can browse through a big collection of web hosting account administration articles and website management articles, explore the F.A.Q. database or check our instructional video tutorials.