Support Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Answer Guarantee

  • Our crew of professionals will do their best to answer to your advice tickets within less than 1 hour. If, however, the issue you have encountered requires help from the Administrators’ =Team,= we are going to address the ticket to the person on shift and will post a note to inform you.

  • Top quality support service
  • Top–class Client Help And Support Service

  • We give you 24 hours a day customer help through a ultra–fast ticketing solution integrated into your Control Panel. You could e–mail us all the time about any of the software packages that come pre–installed on the virtual server, which include the desired Linux OS, the server admin panel and our custom produced Website Control Panel.

  • Intuitive help center
  • A Descriptive Help Section

  • In the Website Control Panel that is provided without charge with the virtual server, you’ll find a content rich Help zone, containing everything you need to be aware of when administering your web pages and software. We have incorporated a wide range of how–to articles and video courses that present the important website supervision duties in an easy to read fashion.